Frequently Asked Questions

Tidal Haus Therapy is a psychotherapy practice that provides individual (teen and adult), couples, and family therapy services. Clients can be seen virtually no matter where they live in Florida, or in-person in the Tampa Bay area. The therapy provider is Virginia Keller, M.S., RMFTI. Read more about Virginia here.

To schedule an appointment with Tidal Haus Therapy, please call (727) 386-6622 or email Virginia Keller, M.S., RMFTI at virginia.keller@tidalhaustherapy.com

Please reach out to Virginia at (727) 386-6622 or email her at virginia.keller@tidalhaustherapy.com to schedule a free 15-minute consultation. 

Yes, to see the provider, all clients must be physically located within the state of Florida at the time therapeutic services are rendered, because the Florida Department of Health issued the therapist's license. This is Florida state law. 

Tidal Haus Therapy offers a full spectrum of therapeutic support for individuals, couples, and families, with a focus on emotional clarity, intimacy, and connection. The approach is grounded in Marriage and Family Therapy principles and informed by evidence-based, relational, and systemic methods.  Each session is tailored to your unique needs, blending evidence-based techniques with emotional attunement and systemic insight, creating a therapeutic experience that is both supportive and transformative. 

Yes! Insurance (Aetna, Cigna, United Healthcare, BCBS) is now accepted via a reimbursement format utilizing Thrizer. This means you pay the full rate up front and after your claim is processed, you will be reimbursed according to your specific plan’s determined amount. And,  YES, you can use your FSA/HSA cards for payment.

*Plans vary.  Please check your insurance eligibility here: https://eligibility.thrizer.com/olivetreewellnessinsurancecheck

It's really up to you and your preference! Tidal Haus Therapy can accommodate either format. All Florida residents can use telehealth therapy services, and Tampa Bay area residents can also choose in-person sessions. Some clients even prefer a combination of the two. All in-person sessions are conducted in South Tampa (Hyde Park).